Privacy Policy

1. Introduction

SeaMark Certificates ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our Service.

2. Information We Collect

Account Information

• Name and email address
• Business name (optional)
• Password (encrypted)
• Account creation date

Certificate Data

• Deceased person's name
• Ceremony date and GPS coordinates
• Reserved by information
• Recipient email addresses
• Uploaded signatures

Usage Information

• Browser type and version
• Device information
• IP address
• Pages visited and features used
• Time and date of access

Payment Information

Payment processing is handled by Stripe. We do not store credit card information on our servers. Stripe's privacy policy applies to payment data: stripe.com/privacy

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Generate and deliver certificates
• Process payments and manage subscriptions
• Send email verifications and notifications
• Respond to customer support inquiries
• Improve Service features and functionality
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encrypted password storage
• Secure database hosting (PostgreSQL on Neon)
• Regular security updates
• Access controls and authentication

Data Retention: Certificate data is automatically deleted after 365 days. Account data is retained until you request deletion.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service Providers

• Vercel (hosting and deployment)
• Neon (database hosting)
• Stripe (payment processing)
• Resend (email delivery)
• Mapbox (map services)

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

6. Cookies and Tracking

We use essential cookies for:

• Authentication and session management
• Security and fraud prevention
• Service functionality

We do not use third-party advertising cookies or tracking pixels.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request account and data deletion
• Portability: Export your certificate data
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact support@seamarkcertificates.com

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately for deletion.

9. International Data Transfers

Your data may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. Material changes will be communicated via email. The "Last Updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy-related questions or requests:

Email: privacy@seamarkcertificates.com
Support: support@seamarkcertificates.com
Website: seamarkcertificates.com